SHIPPING POLICY FAQ's

Venus Steps uses the best carriers in the business (FedEX&Bluedart) to make sure your order gets to you on time. You can see your item description, price and shipping time on the secure checkout page.

DO WE SHIP WORLDWIDE?

Yes!
WHAT IS THE SHIPPING COST WORLDWIDE?
We levy a very nominal charge of USD 25 for the first 3 items. And then USD 8 for each additional subsequent item. WHAT IS THE SHIPPING COST IN INDIA?

• We do not charge for shipping within India. Shipping within India is free of cost.
• All prices on our site are displayed in Indian Rupee (INR), and will be charged in Indian Rupees. Shipping within India will take approximately 5-7 working days depending on what state and/or territory you live in.
• We do provide a Cash On Delivery option in India. Kindly note that COD service may not be available for certain pin codes. In such cases, our customer service team will be in touch with you while processing your order. WHAT IS SHIPPING TIME? The 'Shipping Time' is an estimate of when the item will leave our warehouse. For example, if an item displays "Ships: Within 24 hours," the item will leave our warehouse within 24 hours after you place your order. While Venus Steps aims to ship every order as quickly as possible, more popular items may have a longer Shipping time. HOW CAN I TRACK MY ORDER?
• Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number.
• In the rare case that we are unable to fulfill an order due to low product availability, we will notify you by email of the new shipping and delivery times.
• Alternatively, you may also contact our c for details.

WHO DO I CONTACT IF THERE IS A PROBLEM WITH MY ORDER?

If there is a problem with your order, please contact our ,,,,,,, or you can get in touch with us at our customer care number +91- which remains open 10am-6pm IST on 6 DAYS (Monday to Saturday).

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

All domestic orders will take about 2-7 days for delivery from the date of dispatch. International orders take a minimum of 7 days for delivery from the date of dispatch. For further information on the order status you can contact our customer service.